Welcome to Therapeia Telepsychiatry platform

Our practice is partnering with Osmind to support your care experience. 

The Osmind platform is a central hub for us to track your progress and communicate in between appointments. It enhances the care you receive, facilitates communication with our clinic, and helps you keep track of medications and other parts of your treatment plan. It also helps you submit out-of-network insurance claims for your treatments at our clinic. 

Therapeia Psychiatry and Counseling PLLC in combination with Osmind secures your health information such that you can rest assured that privacy is our priority. Osmind and Therapeia allow you to have the option to manage your health record access using Android or Apple downloadable apps to your desired device(s). Upon registering for an appointment with Therapeia, you will be asked to download the Osmind app to get started. For those who do not wish to participate in using electronic resources to manage their record, please let your practice manager know for further instruction. 

After you register, you will be asked to download the Osmind app. Follow the instructions to do so on your device. Let us know if you have any difficulty and we will work with you to ensure you  have access if possible. If you choose not to use an app for access to your records, please let us know.

Osmind and Therapeia Psychiatry and Counseling PLLC use Zoom Workplace for all telepsychiatry visits. Zoom Workplace tele platform is a HIPAA compliant platform that meets all requirements set forth by regulatory agencies who manage these types of visits.  

All visits do require you to have an operational camera and microphone. This could be done from a phone, computer, or tablet device. If you don't have one of your own but are able to borrow one for the visit that would be an option. Please check with your practice manager for continued difficulties with availability and/or troubleshooting Zoom Workplace. It is not necessary to download the Zoom app. The visit can be joined from the browser instead.

Our number one priority is providing exceptional care at every visit and knowing how well you are doing in life between visits. Osmind helps by providing you with reminders (notifications as texts) based on what we discussed at visits and/or believe would be appropriate follow-up surveys of your mood so that over time we can review at what point things improved or failed to do so and where we need to make a course correction.  This information is entered into the app and is reviewed between visits.  Information includes the ability to journal about your progress, send secure messages to your providers or staff, and more. 

However, please note, responses to survey questions about mood that are reflective of thoughts of self-harm and deep depressive state or extreme anxiety/manic states should be considered reasons to seek immediate help and not wait on a provider to respond. Survey reviews are not conducted immediately so these results may not be seen in the kind of timely manner needed for an immediate intervention needed in these cases. 

Research has shown that those who are able to showcase how they feel along their treatment journey have better outcomes and feel more engaged, have stronger relationships with their providers, and feel in greater control of their overall health objectives.  Self-tracking helps us be more mindful of your mood, allowing us to intervene before you have a potential relapse. 

Question 1:  How do I log onto the app?

To get started, download the mobile app. On the iPhone, click this link to download the app (alternatively, search “Osmind” in the app store). For Android users, click this link to download the app (or search “Osmind” in the Google Play Store). After you download the app, you can log in using the temporary credentials included in your invitation email. You can also click “Forgot Password” to reset your password. 

Question 2: Is the app HIPAA compliant?

 Yes! The platform is HIPAA-compliant, protected by end-to-end encryption, and research-grade (meaning parties such as the FDA trust the authenticity of the data). Our clinic and Osmind both uphold strict standards for safeguarding protected health information that meet or exceed legal requirements. Osmind works with independent third parties to verify its compliance and security. We chose to use this system because we trust its security and privacy safeguards.